Refund and Returns Policy
1. Return Eligibility
- Returns are accepted within 7 days of product delivery.
- The product must be unused, in its original packaging, and with all tags intact.
2. Return Approval Process
- To initiate a return, customers must request approval by contacting our support team.
- Once the return request is reviewed and approved, the pickup will be scheduled.
- Return once initiated will be picked up within 3-4 business days.
3. Pickup & Refund Process
- After approval, our logistics partner will pick up the item.
- Once the returned item is received and inspected, a refund will be processed.
- Refunds will be credited to the original payment method within 7 working days after the return is approved.
4. Important Notes
- Shipping charges (if applicable) may not be refunded.
- If the product is found damaged or used, the return request may be rejected.
- For COD orders, refunds will be processed via bank transfer.
For any return or refund-related queries, please contact us at:
📍 Address: First Floor 113, Krishna Square Mall, Subhash Nagar Shopping Center, Doodh Mandi, Jaipur (Rajasthan) 302016
📞 Phone: 7733852946
📧 Email: fastgain.in@gmail.com | sanjaytondwal94@gmail.com
